COVID-19 – WE ARE OPEN

To our valued clients:

Thank you for choosing us for your veterinary care! In response to the public health threat of the Coronavirus (COVID-19) and the CDC’s guidelines, Heritage Veterinary Hospital is working diligently to protect you, our staff and faculty and to reduce the spread and impact of this virus while continuing to provide your pet’s veterinary care when you need it. Thank you for your understanding and patience during this unprecedented time.

Thankfully, there is currently no evidence that companion animals, including pets, can spread COVID-19, but it is highly contagious from person to person.

We have made several changes to help minimize the risk to all:

We are employing curbside admission and discharge processes in order to minimize the chance of virus entering the hospital and negatively impacting the team who is devotedly caring for your pet/animal. When you arrive for your pet’s appointment or to pick up medications or food, please call (918)627-8575. All dogs need to be on a leash and cats in secured carriers. Communications following curbside admission will occur via phone so please make every effort to accept our calls.

Additionally, one of the steps we are taking is to pre-screen all clients prior to, or at the time of, arrival. This screening process helps us determine the steps to take during the admission and discharge process to help curb the spread of COVID-19. Your answers will not affect our commitment or ability to care for your pet/animal. You will experience this screening step for each unique visit to the hospital premises. We greatly appreciate your transparent communication regarding any potential exposure or illness.

We have also increased our already stringent cleaning protocols to help reduce the risk of virus transmission. Lastly, we have asked our personnel to adhere to the Centers for Disease Control prevention guidelines:

Wash your hands often with soap and water for at least 20 seconds
Avoid touching your eyes, nose and mouth
Practice social distancing when possible
Stay home if you are sick
Sneeze or cough into a tissue or the inside of your elbow

We know that when your pet/animal is ill it can be stressful anytime, and realize that stress is increased for everyone during this pandemic. We are here for you and are committed to providing excellent veterinary care.

On behalf of the entire team, thank you for entrusting us with the care of your pet/animal and rest assured that he or she is in caring and capable hands.

Sincerely,

Your HVH staff and doctors

Heritage Veterinary Hospital & Broken Arrow Veterinary Hospital

OUR PROMISE TO YOU:
To continue to provide cutting edge veterinary medical care.

We believe in enhancing the quality of life for people and their pets

We focus on client education and preventative care for pets of all ages. Each veterinarian and staff member is deeply committed to the health and well-being of your pet. Advanced medicine, compassionate care, and excellent customer service are the driving forces behind Greater Tulsa Veterinary Services. In partnership with pet owners, we work to optimize the health and quality of life for companion animals.

OUR PARTNERS:

Pet Adoption League

Oklahoma Westie Rescue

Ask Dr. Joe on KJRH

Now Welcoming Indian Springs Animal Hospital!

Dr Mika Ford and his practice have officially joined Arrow Springs. To find more information, please click here and you will be redirected to the Indian Springs Website.

MISSION STATEMENT:

To help our clients nurture, celebrate and protect the human-animal bond with their pets by providing the highest quality of progressive, loving, compassionate, and educational veterinary care.