Frequently Asked Questions
Here are some questions/answers that we are frequently asked about our clinic. If you have additional questions that aren't covered here, please feel free to give us a call at GTVETS.
Our hospitals are open Monday through Friday from 7:30am to 5:30pm. On Saturdays we are open from 8:00am until noon. Heritage is open from 4:00 pm- 5:00pm Saturday and Sunday for boarding pick-up and drop-off.
2. Do I need to have an appointment?
Yes, patients are seen by appointment, although walk-in's are welcome.
3. What forms of payment do you accept?
Cash, Check, Discover, American Express, MasterCard, Visa and Care Credit
4. Can I make payments?
Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery. Some procedures only have internal sutures that will disolve. These will not require removal. The doctor will let you know if and when your pet will need to return for a follow-up visit.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate and testicular cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small pocket pets, but you will be required to bring your own cage and food for these pets.
10. What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 2-3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.
11.) Do I need to schedule a reservation for boarding?
If you need further assistance or an appointment, please call GTVets.